Quality comes first
We have developed a series of quality programmes to ensure a trouble free moving experience.
Our Quality Programmes include:
Global Service Charter - This is an agreed service level agreement between all Allied offices around the world, ensuring world-class standards and consistent service door to door.
ISO 9001 - Allied commitment to Quality is evidenced by accreditation for ISO9001 (Quality Management), and FIDI-FAIM-ISO (the industry's highest quality accreditation).
FAIM ISO - FAIM is an independent, externally audited quality assurance accreditation awarded by FIDI - a global industry organisation that fosters fair practice within the removals industry. This rigorous accreditation is specific to international moving, exceeds the requirements of other quality standards and is independently audited and impartially evaluated every two years.
Customer Services Measurement - The most important information we collect is our own customers' opinions of the service they have received. At Allied we constantly measure and review our performance to ensure that this information feeds back to our operational and quality management teams so that we consistently strive to improve our service standards.
